WELCOMING OUR PATRONS BACK SAFELY


The health and safety of our patrons is always at the forefront of our minds and we look forward to welcoming audiences back in late September to enjoy the live performing arts once again.

Based on guidance from health authorities and government agencies, and in consultation with other performing arts centers in our region, for the time being, The Grand will be requiring proof of vaccination or a negative PCR test within 72 hours of the event for entry into its theaters. In addition, patrons, volunteers, and staff will be required to wear a mask indoors regardless of vaccination status, unless they are actively eating or drinking.

The decision was made after watching the dramatic surge of COVID-19 cases as the Delta variant spreads through the United States.

The vaccination policy will be in effect on September 1 and will cover all public events within The Grand’s footprint (including performances by outside promoters). The first performance hosted at The Grand is comedian Brian Regan on September 26, 2021. By making this announcement now, The Grand is looking to provide as much time as possible for patrons to schedule an appointment for a vaccination or testing.

Vaccine And Mask Policy

Effective September 1, The Grand and The Playhouse on Rodney Square are joining performing arts centers across the nation in requiring that our visitors and audience members provide proof of COVID-19 vaccination to attend all indoor public performances and events in all venues. If you are unable to be vaccinated for a medical or religious exception, you will need to provide a negative COVID-10 PCR test taken no more than 72 hours prior to your event.

Indoor Mask Policy and Enforcement

Masks will be required when inside the building for all audiences, staff, volunteers, and crew. Our performers will not be required to wear masks. Patrons who are unable or unwilling to follow this policy will be removed from the theater.

Increased Cleaning & Sanitation Procedures

We’re increasing frequency and thoroughness of disinfection of high-touch areas with CDC-recommended products; and we’ve equipped each of our venues with numerous hand sanitizer dispensers.

We have also made significant improvements to our HVAC systems to meet CDC recommendations, maximizing fresh air intake per hour, and using recommended Merv-13 air filters to optimize air quality.


The safety of our patrons, artists, volunteers, and staff are the driving force of implementing these new policies. With audiences and artists traveling nationwide, it becomes necessary to enact policies like this to help ensure your long term health while preventing another indoor closure of performances at The Grand’s three theaters.

We will be requiring all attendees (and event staff) to provide proof of vaccination or a negative COVID-19 PCR test taken within 72 hours of the event, except where restricted by law.

Acceptable documentation will be a physical copy of the patron’s COVID-19 Vaccination Record Card, a digital copy of such card, or a physical or digital copy of the negative test result. You must also provide a copy of a state-issued photo ID with a matching name.

If you lost your vaccination card and do not have an electronic copy or picture, please reach out to the government agency or location where you received your vaccine, they may be able to assist.

Yes. Patrons, volunteers, and staff will be required to wear a mask indoors regardless of vaccination status, unless they are actively eating or drinking. Patrons will be provided one warning before being removed from the venue if not acting in accordance with this rule. Prolonged periods of mask removal are not permitted.

While we recognize that masking may be perceived by some as uncomfortable, the arts community cannot recover and thrive if artists and patrons feel unsafe.

You will not be allowed into the building and your ticket(s) will be refunded.

You will still be required to provide a negative COVID-19 PCR test result, taken within 72 hours of the event for entry.

Until the vaccine is approved for use on children under age 12, a negative COVID-19 PCR test taken within 72 hours of the event will be required.

We hope these necessary health checks will only add a few moments on to your trip to The Grand or The Playhouse on Rodney Square, but we encourage all patrons to allow extra time for this process when traveling to our theaters. We thank our patrons in advance for their patience as we begin to roll out these practices.

Yes, all staff, volunteers, vendors, and artists are required to show proof of vaccination or a negative PCR test within 72 hours before reporting to work. All staff, volunteers, and vendors will also be required to wear masks while in our venues. Artists are exempt from wearing a mask during the performance.

Each of our performances have different policies with regards to ticket refunds.  You can reach out to our Box Office team at 302-652-5577 to learn more about your options.